Telephony

Being an innovator in the telecommunications sector, Space Hellas implemented the first unified voice and data networks in Greece and to date, the company has carried out some of the largest telephony network projects around.

With a significant installed base and many years of experience in designing, planning, installing and supporting telecommunications systems, Space Hellas aims to become a leader in the integrated telephony solutions sector for organizations, in both the IT and traditional telephony. The company has strategic agreements with leading telephone equipment manufacturers around the world. It has also considerable know-how coupled with the specialization and experience required to implement major, complex telephony projects, whether traditional or IP-based as well as integrated customer service applications (contact centres) and integration through CTI with IVR and CRM systems and digital voice recording technology.

The company's experience, highly trained staff and specialized technical support departments ensure that reliable integrated telephony solutions are provided both before and after sales and that they are also responsibly installed and supported. The integrated telephony solutions provided by Space Hellas guarantee significant advantages such as reduced telephone call costs by integrating voice and data networks, increased productivity of users by integrating voice and on-line communication and maximum customer satisfaction through cutting-edge customer service applications.